Thank you for shopping with Digital 2 Diamonds, LLC. Please read this policy carefully before making your purchase. By purchasing from our website, you agree to the terms below.
1. Digital Downloads
All of our digital products are instant downloads.
- No physical items will be shipped to you.
- After completing your purchase, you will receive an email with your download link.
Refunds, Returns, Cancellations & Exchanges
Because our products are digital in nature, we do not offer refunds, returns, cancellations, or exchanges once a purchase is completed.
- Please ensure you review all product details before purchasing.
- If you experience any issues accessing or using your files, contact our support team at support@digital2diamonds.com for assistance.
Personal Use Only
All digital files purchased from Digital 2 Diamonds, LLC are for personal use only.
- You may not share, resell, redistribute, or otherwise distribute our digital files in any format, whether free or for profit.
- Copyright and ownership remain with Digital 2 Diamonds, LLC.
2. Print-on-Demand Products
Some products offered by Digital 2 Diamonds, LLC are physical items fulfilled by a third-party print-on-demand provider.
- While the designs are created by Digital 2 Diamonds, LLC, the materials, production, and shipping are handled by our print-on-demand partner.
- Product descriptions, colors, and materials are provided by the third party and may vary slightly from the images on our website.
Refunds & Returns
We want you to be satisfied with your purchase. If your print-on-demand item arrives damaged, defective, or incorrect:
- Please contact support@digital2diamonds.com within 14 days of receiving your order.
- Include your order number and photos of the issue.
- We will work with our print-on-demand partner to review and resolve the issue as quickly as possible.
Please note:
- Because each product is custom-printed to order, we typically cannot accept returns or exchanges for reasons such as size, color, or buyer’s remorse.
- Any approved refund or replacement will be handled in accordance with the policies of our print-on-demand provider.
Contact Us
If you have any questions about this policy or need support for an order, please contact us at:
📧 support@digital2diamonds.com